Shipping policy
Shipping Policy
Where we ship
We currently ship to addresses within the United States only.
Shipping rates
Free shipping on all orders of $60 or more. Orders under $60 ship for a flat rate of $4.95.
Processing time
Orders are processed within 1 to 3 business days after payment is confirmed. Orders placed on weekends or holidays are processed the next business day.
Delivery estimate
Your estimated delivery date is shown at checkout before you place your order.
Order tracking
As soon as your order ships, you will receive an email with your tracking number and a link to follow your package.
Delays
If your order is delayed beyond the estimated delivery date, we will contact you by email with an update. You can cancel an unfulfilled order at any time for a full refund.
Lost or damaged packages
If your package has not arrived within 20 business days, or arrives damaged, please contact us and we will send a replacement or issue a full refund.
Wrong address
Please check your shipping address carefully at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer.
Questions?
Contact us at support@arivonna.com. We reply within 24 hours on business days.